7 documents match your criteria (page 1 of 2)

Customer wishes lead to refinement of issue management

The awareness of customers with respect to the provision of financial services to businesses has led to refinement of our issue management.

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Engagement as the basis of our services

One of our principles is that the impact of our financial services should not exceed the bounds of corporate social responsibility (CSR).

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Extended code of conduct on human rights (management approach to human rights)

One of the universal principles that the Rabobank Group supports wholeheartedly is that human rights should be safeguarded and respected.

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Influence over customers often smaller than expected

During contacts with stakeholders it emerged that stakeholders sometimes overestimate the influence that Rabobank can exert over customers.

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Measuring bank brand in terms of CSR

Since 2004 our brand position survey of private individuals and businesses (including non-customers) has included four statements on CSR .

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