CSR reflected in Code of Conduct

Rabobank Group's General Code of Conduct states that Rabobank aims to serve the economic interests of its members and customers. Its cooperative structure allows it to be inspired and guided by members and customers, who as the users of its financial services qualify as stakeholders. Serving the long-term interests of the customer and a readiness to cooperate are defining principles, as are the organisation's core values of respect, integrity, professionalism and sustainability.

• Respect: the Rabobank Group's basis for collaboration is respect, appreciation and commitment.
• Integrity: in its dealings, the Rabobank Group is fair, honest, conscientious and trustworthy.
• Professionalism: the Rabobank Group uses expertise and high-grade facilities in its services to customers, and strives to maintain quality and provide an efficient service, where possible anticipating the future needs of customers.
• Sustainability: the Rabobank Group wants to make an economic, social and ecological contribution to building a sustainable society.